Berkshire IT Solutions

IT Support, Data Recovery & Wi-Fi for Homes and Businesses

Fast, straightforward IT help from a Maidenhead-based team. Remote, on-site and workshop support for homes and businesses across Berkshire and surrounding areas.

  • Home and business support
  • On-site, remote and workshop options
  • Clear recommendations before work begins
IT engineer working on professional network equipment
One trusted technology partner From a faulty laptop or lost files to business systems, Wi-Fi and websites.
5.0 ★★★★★ on GoogleRated 5.0 from 7 genuine Google reviews.
15+ years' combined experiencePractical support across home and business IT environments.
Based in MaidenheadServing Berkshire, West London and nearby areas.
Secure, clear and professionalCareful handling of devices, systems and customer data.
Our core services

Complete technology support, without the confusion

Choose the service you need, or simply tell us what has gone wrong. We will help identify the most appropriate next step.

Technician repairing a laptop computer
Repairs and IT support

Home & Business IT

Computer repairs, performance problems, Microsoft 365, cloud services, cybersecurity, backups, equipment advice and ongoing business support.

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Open hard disk drive used to illustrate data recovery
Lost or inaccessible files

Data Recovery

Professional assessment and recovery from laptops, desktops, Apple Macs, hard drives, SSDs, external storage and compatible RAID systems.

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Modern Wi-Fi router for home and business connectivity
Reliable connectivity

Wi-Fi & Network Cabling

Whole-home Wi-Fi, business wireless networks, garden coverage, access points, Ethernet cabling, cabinet work and network troubleshooting.

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Web developer working on a website using two monitors
Your digital presence

Web & Graphics

Professional websites, improvements to existing sites and visual design support focused on presenting your business clearly and credibly.

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Customer reviews

What our customers say

Real feedback from customers who have used our data recovery, Wi-Fi and IT support services.

★★★★★
“This company truly knows what they’re doing! Their data recovery service saved my files after my laptop stopped working. They are highly professional and efficient, ensuring my laptop was repaired in no time. If you need reliable laptop repair and data recovery, this is the place to go!”
Hetvi GandhiGoogle review · 26 March 2025
★★★★★
“Khrish came and put in a new WiFi system to our house today. We had lots of problems with our previous WiFi system, but this one is working fantastically. His knowledge of what kit to put in was excellent. So good to use the powerline technology - I had no idea of the difference it would make. Also, communicating with Khrish has been great - he’s been really responsive and easy to engage with.”
Matt HuntGoogle review · 14 June 2025
★★★★★
“Cannot recommend Khrish highly enough. Extremely knowledgeable, kind, efficient & fairly priced. Endlessly calm dealing with questions. Set up my new computer exactly as I wanted it. A pleasure doing business. Thank you!”
Lucy GGoogle review · 25 June 2025
Support built around you

Practical help for home users and growing businesses

You do not need to understand the technical cause before contacting us. Explain the impact, and we will help work through the solution.

For homes and remote workers

Friendly support for the devices and connectivity you depend on every day.

  • Slow or unreliable computers and laptops
  • Home-office setup, email and cloud services
  • Weak Wi-Fi, dead zones and garden coverage
  • New-computer advice, setup and data transfer
  • Lost files, failed drives and data recovery

For businesses

Flexible technical support designed to reduce disruption and strengthen your technology environment.

  • Managed and ad-hoc IT support
  • Microsoft 365, email and cloud administration
  • Cybersecurity, backup and data protection
  • Business Wi-Fi, networks and structured cabling
  • Equipment procurement and technical projects
More ways we help

Support across your whole technology environment

Individual services can be delivered on their own or combined into a wider solution.

Computer Repairs

Diagnosis and repair of Windows PCs, laptops, compatible Apple Macs and common hardware or software faults.

Microsoft 365 & Cloud

User accounts, email, file storage, collaboration, migration and administration for modern working.

Cybersecurity

Practical protection for devices, users, accounts and networks, including suitable firewall and security measures.

Backup Solutions

Cloud and local backup planning to reduce the impact of accidental deletion, hardware failure or security incidents.

Wi-Fi & Networks

Coverage improvements, managed access points, Ethernet cabling and troubleshooting for homes and businesses.

Equipment Procurement

Advice, sourcing and configuration of computers and technology that fit your requirements and available budget.

Web Design

Responsive websites and improvements that present your business clearly across desktop, tablet and mobile.

Graphics & Branding

Visual support for websites, digital content and customer-facing materials requiring a more professional presentation.

Internal components of a hard drive
Specialist data recovery

When important files suddenly disappear

A failed laptop, hard drive, SSD or storage system can place personal memories and business information at risk. Every device is assessed individually before recovery work is recommended.

  • Laptops, desktops and Apple Mac devices
  • Hard drives, SSDs, NVMe and external storage
  • Deleted, corrupted or inaccessible files
  • Compatible RAID, NAS and server storage cases
Important: stop using the affected device.

Repeated restarts, formatting or installing recovery software may reduce the chance of recovering important information.

Why Berkshire IT Solutions

Technical knowledge with straightforward communication

Clear explanationsWe explain the problem and available options without unnecessary technical language.
Appropriate recommendationsSolutions are based on the requirement, environment and budget rather than technology for its own sake.
Home and business capabilitySupport ranging from individual devices and home Wi-Fi to Microsoft 365 and business networks.
Flexible support optionsRemote, on-site and workshop support may be used depending on the type of work required.
Security and confidentialityDevices, accounts and data are handled carefully throughout the agreed service.
Local point of contactBased in Maidenhead and supporting customers across Berkshire and surrounding areas.
How it works

A simple route from enquiry to solution

There is no need to diagnose the technical problem yourself before getting in touch.

1

Tell us what is happening

Call, email, WhatsApp or use the contact page to explain the problem, impact or service you require.

2

We assess the requirement

We gather the relevant information and advise whether remote support, a visit, workshop assessment or site survey is appropriate.

3

Approve the next step

Where possible, the recommended work and applicable pricing are explained before the agreed service proceeds.

Local support, wider capability

Based in Maidenhead and serving the surrounding region

On-site services are available for suitable home and business requirements. Remote support, workshop services and agreed collection arrangements may also be available depending on the job.

MaidenheadWindsorSloughBracknellReadingMarlowHigh WycombeWest LondonBerkshireSurrounding areas
Frequently asked questions

Useful information before you contact us

Do you support both home users and businesses?

Yes. Services range from individual computer repairs and home Wi-Fi improvements to Microsoft 365, networks, cybersecurity and ongoing support for businesses.

Can you visit my home or business?

On-site support is available for suitable work. Contact us first so we can understand the requirement, confirm availability and arrange the correct engineer or service.

Do you provide remote IT support?

Yes. Many software, email, Microsoft 365 and configuration problems can be resolved remotely. Hardware faults, cabling and some network issues require a visit or workshop assessment.

Can you help when I do not know what is wrong?

Yes. Explain what you can see, when the problem began and how it is affecting you. We will ask the questions needed to identify the appropriate next step.

Do you repair Windows computers and Apple Macs?

We support Windows desktops and laptops as well as compatible Apple MacBook and iMac devices. Available repair options depend on the model, fault and parts availability.

Can you recover lost files?

We assess data-recovery cases involving laptops, desktops, hard drives, SSDs, external storage and compatible RAID systems. Recovery cannot be guaranteed before the device is evaluated.

How much will the work cost?

Pricing depends on the service and work required. We will explain applicable diagnostic, survey, repair or installation charges before the relevant work proceeds.

Do I need an appointment before visiting?

Please contact us before travelling to the Maidenhead office. This allows us to confirm availability and ensure the appropriate engineer or service is arranged.

Need help with your technology?

Tell us the problem and we will help identify the next step

Whether it is a faulty computer, lost data, poor Wi-Fi, a business IT requirement or a website that needs improvement, start by sending us a brief description.

Please contact us before travelling to the Maidenhead office so we can confirm the correct appointment and engineer availability.
Telephone+44 20 8050 5101
Emailinfo@berkshireits.com
Maidenhead officeSpeckled Wood House, Vicus Way, Maidenhead, Berkshire, SL6 1EL

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